Member Surveys
Working Group - Bob Doyle(co-chair), Scott Abel (co-chair)
Telephone Meeting - June 26, 2004 attending Bob Doyle and Scott Abel
Agreement was reached on the following points.
- Point 1. We should seek inputs from potential members of the association sooner rather than later. It is enough that we have a mission statement to start soliciting feedback from real content managers. The current Group of 23 is heavy with theoreticians and industry consultants.
- Point 2. We should use (potential) member surveys to guide our planning. The responses will indicate areas where we need to go back for detailed questionnaires to a control group.
- Point 3. We should draft the questions for a (potential) member survey. We could use the same online-forms technology used for our voting ballots.
Draft Survey Questions
- Is another professional organization needed?
- Please tell us what organizations you belong to now. (Checkboxes for list of known orgs close to CM Pros - AIfIA, AIGA, AIIM, APQC, ASIS&T, HFES, IFI, KM Pro, SIGCHI, SIGGRAPH, SIGIR, SLA, STC, TELEOS, UPA, WITI)
- Are you satisfied with the costs/benefits of these organizations? Do they respond to requests for help?
- Do they provide content management expertise?
- What don't they provide for a content manager?
- Reasons for belonging to a professional organization
- Professional prestige of membership
- Knowledge Resources
- Best Practices advice.
- Glossary of Terms
- Models and Design Patterns
- Bibliography
- National/international summits
- Local chapter meetings
- Mailing list(s)
- Email Newsletter
- Member Directory (private)
- Publications.
- Events Calendar
- Member Surveys
- Professional Directory (public)
- Website(s)
- Discounts on Conferences and Subscriptions
- Job Boards
- Consultant Search (by skills, experience, other metadata)
- Educational Opportunities - Workshops, Seminars, Webinars
- Certificates of Course Completion
- Professional Certification
- What would you pay for membership?
Please consider that there will be significant logistics costs involved in organizing summits, hiring staff to do accounting/bookkeeping and dealing with member concerns. We will need at least a part-time Executive Director like the other associations with a telephone and office. Moreover, non-profit organization fees are the order of several thousand dollars.
- Nothing. I want to be a "free rider" and think CM Pros member services could be provided by organization volunteers. If we didn't have fees we wouldn't have to hire someone to do the bookkeeping, answer the phone, provide refunds, etc.
- $50/year (same as AIfIA, KM Pro)
- $75/year
- $100/year (this is ACM level)
- $275/year? (Just kidding, but this is what AIGA charges, and their calendar isn't automated and up to date like ours.)
